![]() Save games don't load if the filename has had the case of the file extension changed. Your computer failing to update does not mean it is fully updated.Īlienware LightFX seems to be causing some problems, removing or renaming the DLLs from it seems to resolve problems - see user report at If you get errors trying to update, there are helpful things about this in various places online. To reiterate, however, it's not just Windows 8 - please make absolutely sure that your Windows is up to date, fully up to date. Windows needs to be up-to-date for the game to work, especially KB2919355 and KB2919442 for Windows 8 - see and Thanks again, and enjoy playing Civilization VI! If you're having trouble sorting things out for yourself, with the advice in this post or any other, don't hesitate to contact 2K Support at - and also you can check whatever official advice for the game 2K Support have posted, at ĢK Support is also, as far as I understand, the official route to log problems and bugs with 2K. ![]() Please contact 2K Support at the link below. Although we will be monitoring our Steam and 2K Forums, and our social media accounts, the best way to get an issue resolved is to let 2K Support know. ![]() As a heads up, if you're having any issues with Civilization VI or run into a bug, please contact 2K Support.
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